COVID-19 | Ermelo Toyota

COVID-19

 

 

04/06/2020

 

Dear Valued Customer

 
Just a reminder that our dealership is open for vehicle and parts sales, and service and repairs for both private and business customers. We have put a number of strict measures in place to combat the spread of the COVID-19 virus, ensuring your safety (and ours) when you visit Ermelo Toyota. Customers are requested to kindly contact us to schedule an appointment for all sales, finance and insurance, test drives and regular services and repairs, in order to minimise the number of people within the dealership space.
 
Vehicle deliveries will take place in accordance with the current lockdown regulations and directives,
 
Customers are invited to book services, test drives and make use of the other innovative features on our website www.ermelotoyota.co.za or on the My Toyota App which is available for download and the Apple App and Google Play Stores.
 
Toyota Warranties and Service/Maintenance Plans will not be affected by the lockdown and will be extended to accommodate days 'lost' during lockdown. Please contact our Service Centre on 0178110614/15 for more information.
 
All visitors to the dealership are required to wear a mask as per current lockdown regulations. Guests will also be asked to sanitize, have their temperature taken and sign a register before entering the dealership.
 
We look forward to welcoming you to the dealership. Thank you for your loyal support.
 
Noeline and the team at Ermelo Toyota

14/05/2020


Dear Valued Customer,

 

In accordance with the announcement last night by the Minister of Trade, Industry and Competition, Ebrahim Patel, and the latest Government Gazette No. 43308, we are excited to announce that we are permitted to offer more services to our customers which include:

All car maintenance and repairs which include:

Please refer to the link below which will direct you to the Government Gazette No. 43308, which explains in detail the terms and conditions attached to the above services.

We would like to thank you for your continued support and look forward to welcoming you at the dealership under strict hygiene and social distancing conditions.

 

For more information regarding the sale of cars, repairs and services please click here

 

Let’s stay safe together.

 

Noeline and the team at Ermelo Toyota


06/05/2020

Dear Valued Customer,

We would like to commend you for complying with the President’s call to stay at home for the duration of the country wide Lock Down. All pleased to be eased down to level 4, it’s time for us to get back on the road again. Albeit gradually.

Your health and wellbeing are of great importance to us and we would like to assure you of our commitment to keeping you safe.

Our dealership is once again open for business in terms of level 4 lockdown regulations which are:

We have put measures in place to ensure that the services we provide are carried out within the required regulatory standards. We have implemented the following to ensure the safety of both yourself and our staff:

If you would like to service your vehicle with us, the following is in place:

If you would like to visit our vehicle showrooms, both New and Automark, the following is in place:

We have taken these precautions to ensure the health and safety of our guests and our staff. Should you have any queries regarding any of the measures outlined above please do not hesitate to contact us.

We would like to thank you for your continued support and look forward to welcoming you at the dealership. Let’s stay safe together.

Noeline and the team at Ermelo Toyota


 

24/04/2020

 

During these unprecedented times, we would like you to know that you are in our thoughts. We sincerely hope that you and your love ones are healthy and safe.

 

Whilst we continue to stay at home during the National Lockdown, we are busy planning for that day when we’re are all back on the road again. The current situation with regards to the spread of the COVID-19 virus will change the way our dealership will operate going forward. The safety and wellbeing of our customers and staff is of the utmost importance to us and will remain our number one priority going into the future.

 

During the remainder of the lockdown, we will focus on preparing our facility, operations and staff to ensure that we provide you with services which meet all the required standards for the prevention of the spread of the virus. Here are just some of the measures we will be focusing on:

  • Access to the dealership for both guests and staff.
  • Sanitisation of our facilities, vehicles, tools, furniture, hands, etc.
  • How to ensure social distancing.
  • Limiting the interaction required with our team e.g. collection & delivery of vehicles for service, test drives from the customer’s home.
  • Cashless transactions.
  • Training our staff on the new operating procedures.
 

It is our intention to spend the days until the lockdown is over, finalising and putting plans in place to ensure that when you visit us again, you will know that your safety is in good hands.

 

We look forward to connecting with you soon. In the meantime, stay at home and stay safe.

Noeline and the team at Ermelo Toyota

 
 
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