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Welcome to the Home of Ermelo Toyota

It is easy to sell or service a vehicle or to give discount on a purchase, but it is extremely difficult to rate yourself as the best after sales service business in the country and live by it. You first have to create a culture in your business of wanting to please a customer, and then you have to canvas staff sharing in this belief and train them to perfection. Good staff with good training equates to good service and that ultimately leads to satisfied, loyal customers. This is what we aim to achieve.

It is our vision to live by the words of the great Mahatma Ghandi“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.”